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"Todd Henry has produced a manifesto for a new era of leadership and a manual to help leaders unleash the best in their colleagues.”William C. Taylor Co-founder, Fast Company and author, Simply Brilliant  MORE  »

We hear the word empathy tossed around a lot in the marketplace, but what does it really mean? How do we actually cultivate empathy and utilize it in our work? On this episode, I share a four-part process for doing so.


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